Thursday, September 10, 2009

dare to pick customer care call, only you are responsible for your hard luck!!!!!

Phew... these customer CARE calls. Do they really care? It is absolutely unfair





Hearing the ringtone and attending the call have dual effects. It irritates some when you are busy but for some its the most soothing voice on earth (for chatterbox). I am a kind of person who hates to avoid anybody's call and gets excited on receiving the call because according to me someone has thought about me before giving me a call. So dont want to break hearts by not picking it.


I am in a kind of profession where I usually get calls which mean business. So here is another reason for attending them. I was happy when I was in college and my pop got an exclusive cell phone for me. Never thought that when I will grow up and become a professional then this cell phone will become a blood sucking creature. My blood is very precious, wanted to donate some more.


These calls from so called CUSTOMER CARE DEPARTMENT have sucked my blood. I get calls from them as early as 6 o clock in the morning and as late as 12 at night. Once at 11 o clock at night when I was dizzy and was about to have a sound sleep then suddenly I heard my cell phone started ringing. The mobile was lying at a distance so I hurriedly rushed there to pick it before it gets disconnected. It was from an unknown number. I thought must be a business call, I picked it and heard "aur is dil mein kya rakha hai... tera hi naam likha rakha hai". Got really pissed off and saved the number as "HUTCH IDIOT". next time will not pick this number.


I had a fight with my boyfriend and was expecting him to call and apologize. Again an unknown number flashed on the phone, I thought that he wanted to surprise me by calling from an unknown no. I picked the phone and it said, "tanhaiiii tanhaiii, dil ke raste mein mene thokar esi khai, tute khwab….” naaaahhhhiiiii. That really broke my heart. Its really embarrassing and in my teens we used to say at such a situation, chopi ho gai means bezzati kharab ho gai (spoilt the image)


Again, once I was in the meeting and client was really irate as why not much work has been done on his account and I got a call, thought may be for the good of this client only. picked it after getting a weird look from him and heard "wheres the party tonight". I thought let me meet you guys then will tell you wheres the party, after beating you in pieces.


Once I was stuck in an overcrowded bus and was feeling really agitated as sweat pouring from all over in this scorching heat, suddenly got a call. people around me was so many that it became difficult for me to reach till my phone. i pushed some, had a quarrel and finally reached my cell phone and picked the call, it said "mere sapno ki rani kab aaegi tu..."


This also happened once when I was in cinema hall and was watching Raaz part 2(Horror movie). the suspense was about to unveil, thrilling moment, all eyes glued to the screen and hearts beating faster than normal. suddenly phone rang. this was the last thing I wanted to happen on earth, when I am watching my favorite movie and receives the call at the climax of the movie. had to pick it. went all the way to exit, stumbled, disturbed everyone and finally picked the call and heard, "jab hum jawa hoge..jane kaha hoge......" cut the phone in disgust, returned to the hall hurriedly to atleast see who the culprit is but my friends said its time now to go out and not come in.


Now it has become a daily routine and have got used to it. I save their number every time they call but they always call from different numbers. Now if the call comes, whether I have rushed hurriedly from the washroom, or have missed other important call on my landline, I always attend their call with a smile and gives answer to each and every query.


PS: have sent request for stopping these calls several times but all in vein. very lazy to register online. That’s why have compromised with the situation HAPPILY.

Guess they follow me everywhere I go because they are happy to help but in which way that is not mentioned....